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Customer Service

Ordering our shirts is a straightforward and intuitive process

You can create your dream shirt yourself by using our intuitive wizard. It will take you through the end-to-end process of selection of the parts of a shirt, starting from selection of the cut and fabric to selection of the finishing elements and of the stylish personalized monogram. Follow the wizard’s instructions. When in doubt, use the tips offered at each stage.

How to choose the shirt’s size? 

Your shirt should be a perfect fit and offer comfort. As the last step of the process of creation of your own shirt, you can select your preferred standard size selection, either the one based on the measurements taken from your body or the one based on the measurements taken from your favourite shirt.

You do not need to have measurements taken for each order separately! Our approach is straightforward and convenient.

For regular customers who have set up their accounts and had their body or shirt measurements taken, we have created a possibility to select the previously recorded measurements. After logging into your account, you will find your previous designs and provided measurements that may be modified at any time.

Ready!

Add the ready design of your new shirt to the basket and go on to the next stage where you will be asked to provide the shirt’s delivery address, mode of shipment, contact details and the invoicing data.

One last step is left - the payment. We offer our customers various payment methods available for selection based on their preferences. You may effect the payment with a payment card or by a funds transfer.

fter receiving your complete order and due payment, we will send a confirmation of acceptance of your order for processing to the provided email address.

Now it is time for us to... The crafting of your shirt is about to start...

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